Boost Patient Retention & Close Gaps in Preventive Care
NESL IT's Retention & Preventive Care Engine helps clinics bring patients back on time for follow-ups, screenings, and chronic care - with fully auditable, policy-compliant outreach.

Why It Matters
Retention Is the New Growth Strategy
Patients who miss follow-ups are at higher risk for complications — and clinics lose recurring revenue when they don't return. NESL IT's engine closes care gaps by nudging patients at the right time, with the right message, through the right channel.
20–35% increase in 90-day revisit rates
Higher screening completion (diabetes, hypertension, vaccines)
Better lifetime value per patientwith lower acquisition costs
Key Features
Rules-First. Auditable. Engagement You Can Trust.
Multi-Channel Delivery:
WhatsApp, SMS, email, app notifications
Consent-Aware Messaging:
Each nudge tied to a consent snapshot
Audit Trails for Compliance:
Every decision is logged and explainable
Rules-Driven Nudging:
Transparent logic based on care guidelines & intervals
Configurable Incentives:
Rewards, reminders, health campaigns (with legal review)
Cohort Analytics:
Track adherence, engagement, and ROI over time
How It Works
Trigger:
System detects patient due for follow-up or screening
Evaluate:
Runs through rules engine (eligibility, consent, quiet hours)
Nudge:
Sends message through optimal channel
Track
Logs outcome, updates engagement score, reports to dashboard

Compliance & Governance
Transparency & Compliance by Design
Every message tied to a rule ID and version
Consent snapshot stored with each outreach
Explainability panel for “why did I get this message?
Legal review process for rewards/gamification
Outcomes Dashboard
KPI | Before NESL IT | After NESL IT |
|---|---|---|
90-Day Revisit Rate | 45% | 62% |
HbA1c Test Completion | 54% | 77% |
Patient LTV | Baseline | +28% |
Clients' Reviews
Trusted by Clinics & Health Startups
Get Started
Turn Patient Churn Into Patient Loyalty
From WhatsApp triage to EMR integration and gamified patient engagement NESL IT helps you deliver modern, patient-centered care at scale.
[email protected](051) 6166699


