Stop Missed Appointments with Smart, Automated Reminders
NESL IT's intelligent reminder engine helps you cut no-shows by up to 40% & keeps patients engaged across appointments, medications, & follow-ups.
Why It Matters
No More Empty Slots - No More Manual Follow - Ups
Missed appointments cost clinics thousands in lost revenue every month. Our Smart Engagement System ensures patients never miss an appointment, lab follow-up, or refill schedule — without overwhelming your staff.
30–40% reduction in no-shows in real-world deployments
Automated scheduling nudges reduce staff call volume
Time zone - aware messaging means reminders arrive at the right time
Key Features
Multi-Channel Outreach:
SMS, WhatsApp, email, and push notifications
Personalized Reminders:
Appointment confirmations, medication prompts, wellness check-ins
Policy-Compliant Messaging
Consent-based communication + audit trails.
Localization Support:
Multilingual templates for diverse patient populations
Fail-Safe Delivery:
Automatic retries, fallback channel (e.g., WhatsApp → SMS → email)
Integration Ready:
Connect with EMRs/CRMs for real-time updates
How It Works
Trigger:
Appointment or medication event fires reminder rule.
Compose::
System selects the right template and language.
Deliver:
Sends via preferred channel, at optimal time.
Track
Logs delivery, response, and updates patient status.
Compliance & Reliability
Safe, Auditable, and Policy-Aligned
HIPAA & GDPR aligned: Consent registry with timestamped opt-ins
Idempotency & Deduplication: No duplicate messages — even across systems
WhatsApp Template Compliance: Approved templates for business - initiated messages
Delivery Logs & SLA Dashboards: End-to-end visibility of engagement metrics
Competitive Advantage
Feature | NESL IT Smart Reminders | Manual Reminders / Basic Tools |
|---|---|---|
Multi-channel delivery | SMS, WhatsApp, email, push | Single-channel |
Time zone awareness | DST-safe | Often manual |
Consent + audit trails | Built-in | None |
Fallback + retries | Automated | Manual re-sends |
Clients' Reviews
Trusted by Clinics & Health Startups
Dr. Kamran Siddiqui
Clinical Director, WellnessOne
We used NESL IT's Retention Engine to improve diabetic follow-up rates by 30%. Our patients are healthier, and our schedules are more predictable.
Dr. Ayesha Khan
Medical Director, CarePlus Clinic
NESL IT's AI Health Assistant cut our missed appointments by 35% and saves doctors hours every week. Patient satisfaction scores have jumped significantly.
Omar Malik
COO, HealthFirst Clinics
Automated reminders improved our workflow efficiency by 40% — our team finally has time to focus on patients
Get Started
Automate Your Patient Outreach in 4 Weeks
From WhatsApp triage to EMR integration and gamified patient engagement NESL IT helps you deliver modern, patient-centered care at scale.
[email protected](051) 6166699